Terms and Conditions | Pan Trójniak

The most important information about the terms and conditions and our store

We know that reading regulations is not an exciting activity, so to help you get to the most important information about our store and the rules of using it, we have prepared a summary of them.

1. The store is owned by Meadway sp. z o.o

2. You can contact us by e-mail sklep@meadway.pl

3. To increase the convenience of shopping in our store, we encourage you to create an account, but it is not mandatory. Regardless of the created account, you can delete the account at any time.

4. All information about the goods available in the store and possible methods of payment and delivery will be displayed on the screen of your device during the ordering process.

5. After placing an order, it is necessary to pay for it (an unpaid order may be canceled).

6. The purchased goods should reach you intact. If the package of goods is damaged, you should write a damage report and contact us immediately.

7. You can return the purchased goods without giving a reason within 14 days from the date of its delivery. We will refund the money for the goods to you no later than within 14 days from the date of receipt by us of the returned goods or proof of their return.

8. If the goods reach you damaged, defective or otherwise inconsistent with the sales contract, you can file a complaint regarding it. We will respond to the complaint within 14 days from the date of its receipt.

9. In case of problems with your account, you have the right to file a complaint about it (please submit it by e-mail). We will respond to the complaint within 14 days from the date of its receipt.

10. To enable you to use the store and fulfill orders placed by you, we process your personal data. Detailed information on this subject can be found in our Privacy Policy: www.pantrojniak.com

The full content of the store’s terms and conditions can be found below.

If you have any questions or doubts about the regulations or purchases in our store, please contact us!

Enjoy your shopping!

TERMS AND CONDITIONS OF THE PAN TRÓJNIAK ONLINE STORE

§ 1.

General provisions

1. These Terms and Conditions (hereinafter: „Terms and Conditions” or “Regulations”) determine the regulations governing the use of the online Store „Pan trójniak” located at www.pantrojniak.com (hereinafter: „Store”).

2. The Regulations constitute the terms referred to in Article 8 of the Act of 18 July 2002 on the provision of services by electronic means (hereinafter: “Act on Rendering Electronic Services“).

3. The shop is owned by Meadway spółka z ograniczona odpowiedzialnością company established in Wilków, Poland (registered office address: Wilków 69, 24-313 Wilków, Poland), entered in the Register of Entrepreneurs of the National Court Register kept by the District Court (Sąd Rejonowy w Lublinie, VI Wydział Gospodarczy Krajowego Rejestru Sądowego) Commercial Division of the National Court Register under KRS number: 0001037100, with a VAT number: 7171840779, REGON number: 525342932], with a share capital of [50000] zł (50000 PLN) paid in full (hereinafter: “Seller“).

4. Contact with the Seller is possible using:

1) e-mail – at: sklep@meadway.pl

2) traditional mail – at the address: Wilków 69, 24-313 Wilków, Poland

3) phone – at +48 782585755

5. As part of the business, the Seller:

1) sells Goods that may be purchased by Buyers;

2) provides Users with the Account Service.

6. Information about the Goods available in the Store, in particular their descriptions, technical and functional parameters, and prices, constitute an invitation to conclude a Sales Agreement within the meaning of art. 71 of the Act of 23 April 1964 Civil Code (hereinafter: “Civil Code“).

7. Before starting to use the Store, the Customer is obliged to read the Regulations and Privacy Policy.

§ 2.

Definitions

The capitalized words used in the Regulations have the following meaning:

1) Account – a panel created in the Store’s IT system, enabling the User to use its functionalities, in particular the purchase of Goods;

2) Account Service – a digital service within the meaning of the provisions of the Act on consumer rights, consisting in the creation and maintenance of an Account by the Seller for the User;

3) Account Service Agreement – an agreement for the provision of a digital service within the meaning of the Act on Consumer Rights, under which the Seller undertakes to provide the Account Service to the User free of charge for an indefinite period, and the User undertakes to provide the Seller with personal data;

4) Act on the provision of electronic services – a term defined in § 1 section 2 of the Regulations;

5) Agreement – Agreementfor the provision of the Account Service or Sales Agreement;

6) Buyer – a person who is a Consumer, Entrepreneur or Entrepreneur with the rights of a Consumer, who has concluded a Sales Agreement with the Seller or has taken steps to conclude it;

7) Buyer’s License – the term defined in § 11 section 8 of the Regulations;

8) Civil Code – a term defined in § 1 section 6 of the Regulations;

9) Consumer – a natural person performing a legal transaction with the Seller not directly related to its business or professional activity;

10) Customer – User or Buyer;

11) Entrepreneur – a natural person, a legal person or an organizational unit without legal personality, to which special provisions grant legal capacity, conducting business or professional activity on its own behalf;

12) Entrepreneur with Consumer Rights – a natural person conducting business or professional activity on his own behalf, who has concluded an Agreement with the Seller directly related to his business activity, but not having a professional character for that person, resulting in particular from the subject of his business activity;

13) Goods – a movable item available in the Store within the meaning of the Civil Code, which may be purchased by the Buyer, in particular alcoholic beverages containing 4.5% to 18% alcohol (except beer) intended for consumption. The seller has a permit to sell alcoholic beverages indicated in the sentence above (24/07/2007 – date of issue of the retail sales permit and case number GKiR.7340.5.2024)];

14) Non-conformity – it means:

a) Non-conformity of the Goods with the Sales Agreement (the criteria for assessing the conformity of the Goods with the Sales Agreement are set out in Article 43b (1-2) of the Act on consumer rights) or

b) Non-conformity of the Account Service with the Agreement for the provision of the Account Service (the criteria for assessing the compliance of the Account Service with the Account Service Provision Agreement are set out in Article 43k (1-2) of the Act on Consumer Rights);

15) Order – a term defined in § 6 section 4 of the Regulations.

16) Privacy policy – a document containing information on the processing of Customers’ personal data by the Seller;

17) Regulations or Terms and Conditions – a term defined in § 1 section 1 of the Regulations;

18) Sales Agreement – a sales contract within the meaning of the Civil Code, under which the Seller undertakes to transfer ownership of the Goods to the Buyer and hand over the Goods to him, and the Buyer undertakes to collect the Goods and pay the price to the Seller;

19) Seller – the term defined in § 1 section 3 of the Regulations;

20) User – a person who is a Consumer, Entrepreneur or Entrepreneur with the rights of a Consumer, who has concluded an Account Service Agreement with the Seller or has taken steps to conclude it;

21) Working day – a day that is not a Saturday, Sunday or other non-working day within the meaning of the provisions of the Act of 18 January 1951 on non-working days;

§ 3.

Technical requirements

1. For the Customers to be able to use the Store properly, the following are jointly required:

1) connection to the Internet;

2) device(s) enabling the use of Internet resources;

3) a web browser capable of displaying hypertext documents on the screen of the device, linked to the Internet via the World Wide Web service, supporting the JavaScript programming language and, moreover, accepting cookies;

4) an active e-mail account.

2. It is prohibited for Customers to use viruses, bots, bugs or other computer codes, files or programmes (in particular, process automation scripts and applications or other codes, files or tools) within the Store.

3. The Seller hereby informs that it uses cryptographic protection of electronic transmissions and digital content by means of appropriate logical, organizational and technical measures, in particular to prevent access to data by third parties, including SSL encryption, the use of passwords and anti-virus or anti-spyware software.

4. The Seller hereby informs that despite the application of security measures referred to in Section 3 above, the use of the Internet and services provided by electronic means poses a risk that malware may infect the Customer’s computer system and device or that third parties may gain access to the data stored on that device. To minimize the risk, the Seller recommends the use of anti-virus software or means of protecting identification on the Internet.

§ 4.

Rules for using the Store

1. The Customer is obliged to use the Store in a manner consistent with the provisions of generally applicable law, the provisions of the Regulations, as well as with good practices.

2. Providing illegal content by the Customer is prohibited.

3. The prices of the Goods available in the Store are displayed in Polish zlotys (PLN) and constitute a gross value (they include all mandatory price components, including the VAT due).

4. The Buyer may purchase the Goods both after creating an Account and without creating it. In the case of creating an Account, the Buyer should log in to it before starting shopping.

§ 5.

Account Service Agreement

1. To conclude the Agreement for the provision of the Account Service, the User should perform the following actions:

1) Go to the Store’s website and then click on the character icon located in the upper right corner of the page (My Account tab).

2) In the form that appears, enter the following data:

a) e-mail address;

3) it is obligatory to mark the checkbox next to the statement of reading the Regulations and Privacy Policy and accepting their provisions;

4) optionally – tick the checkbox next to the declaration of consent to receive the Newsletter;

5) Click the “Create Account” button.

2. Clicking the “create account” button is tantamount to the conclusion by the User of the Agreement for the provision of the Account Service.

3. The User gains access to the Account immediately by clicking the “create account” button.

4. After creating an Account, the User may supplement the mandatory data stored on it with the following optional data:

1) name and surname

2) telephone number;

3) address of residence/business activity (street, house number, apartment number, city, postal code, country);

5. With the help of the Account, the User may in particular:

1) store your personal data;

2) place Orders and view placed Orders;

3) edit your personal data.

6. The Seller informs and the User acknowledges that maintaining the compliance of the Account Service with the Agreement for the provision of the Account Service does not require the User to install its updates.

7. If the User is not granted access to the Account immediately after the conclusion of the Agreement for the provision of the Account Service, the User calls the Seller to immediately grant access to the Account. The summons referred to in the preceding sentence may be sent by e-mail to the address indicated in § 1 section 4 point 1 of the Regulations. If the Seller does not grant the User access to the Account immediately after receiving the call referred to in the preceding sentence, the User may withdraw from the Agreement for the provision of the Account Service.

8. Notwithstanding the provisions of paragraph 7 above, in the absence of access to the Account to the User, the User may withdraw from the Agreement for the provision of the Account Service without calling the Seller to grant access to the Account, if at least one of the cases indicated in Article 43j paragraph 5 of the Act on consumer rights occurs.

9. Notwithstanding the provisions of sections 7-8 above, the User may at any time and without giving a reason terminate the Agreement for the provision of the Account Service with immediate effect. In addition, pursuant to art. 27 et seq. of the Act on consumer rights, the User may withdraw from the Agreement for the provision of the Account Service without giving a reason, within 14 (fourteen) days from the date of its conclusion.

10. Withdrawal from the Agreement for the provision of the Account Service or its termination, regardless of the basis for this action, takes place by submitting to the Seller by the User a statement of withdrawal from the Agreement for the provision of the Account Service or its termination. The statement referred to in the preceding sentence may be sent by e-mail to the address indicated in § 1 section 4 point 1 of the Regulations. The Seller deletes the Account immediately after receiving the statement referred to in the preceding sentence.

11. In the event that the User uses the Account in a manner contrary to the provisions of generally applicable law, the provisions of the Terms and Conditions or good practice, as well as the provision of illegal content by the User, the Seller may terminate the Agreement for the provision of the Account Service with a notice period of 7 (seven) days, by submitting a notice of termination to the User via e-mail. After the expiry of the notice period indicated in the preceding sentence, the Account is permanently deleted. During the notice period, the Seller may block the User’s access to the Account for a period not exceeding 7 days if necessary to prevent further infringements by the User.

12. In the event of the application of the measure referred to in section 11 above, the User against whom the measure has been applied may file an appeal on the terms described in § 11 of the Terms and Conditions.

13. Blocking or deleting the Account does not affect the performance of Sales Agreements concluded by the User before blocking or deleting the Account.

§ 6.

Sales Agreement

1. The place of conclusion of Sales agreements is the sales point located in Wilków 24-313, Wilków 69, Poland; e-mail: sklep@meadway.pl

2. To conclude the Sales Agreement, the Buyer should perform the following actions:

1) enter the Store’s website;

2) enter the tab of the selected Goods and click the “add to cart” button;

3) enter the “basket” tab and click the “proceed to payment” button;

4) In the form that appears, type or select the following:

a) name and surname;

b) e-mail address;

c) telephone number;

d) address of residence/business activity (street, house number, apartment number, city, postal code, country);

e) delivery address (if different from the address of residence/business);

f) optionally – the company and NIP (if the Buyer is an Entrepreneur or an Entrepreneur with Consumer rights);

g) method of payment;

h) method of delivery;

5) it is obligatory to mark the checkbox next to the statement of reading the Regulations and Privacy Policy and accepting their provisions;

6) optionally – tick the checkbox next to the declaration of consent to receive the Newsletter;

7) click the “I buy and pay” button and then pay for the Goods in accordance with the selected payment method.

8) The seller delivers the purchased goods by courier. Due to the method of delivery of the goods indicated in the preceding sentence, placing an order is tantamount to the buyer granting a power of attorney to the courier to collect the goods on behalf of the buyer.

3. Payment of the price for the Goods may be made by the Buyer:

1) by transfer using the Stripe payment system

2) via the BLIK mobile payment system

3) by payment by payment card

4. Clicking the “proceed to payment” button by the Buyer is tantamount to submitting an offer to purchase the selected Goods (hereinafter: “Order“).

5. After placing the Order, the Buyer receives a confirmation of its submission to the e-mail address provided by him.

6. If it is not possible to execute the Order, the Seller notifies the Buyer by means of a message sent to the e-mail address provided by him. In the case referred to in the preceding sentence, no Sales Agreement is concluded between the Seller and the Buyer. If the Order referred to in this paragraph 6 was previously paid by the Buyer, the Seller shall immediately return all payments made by him.

7. In the case of placing the Order for execution, the Seller notifies the Buyer by means of a message sent to the e-mail address provided by him. At the moment of receipt by the Buyer of the message referred to in the preceding sentence, a Sales Agreement is concluded between the Seller and the Buyer.

§ 7.

1. The Seller ships the Goods to addresses located on the territory of the Republic of Poland / European Union and selected countries (Use the expanding list of countries to which shipments are made in the “order” form, “shipping” section).

2. In the case of shipment of the Goods to countries outside the European Union, the Buyer bears the costs of customs duties. Detailed information on the amount of fees due can be found by the Buyer on the website of the Integrated Tariff of the European Communities (TARIC), which contains the current rates of fees due (https://ec.europa.eu/taxation_customs/dds2/taric/taric_consultation.jsp?Lang=pl&redirectionDate=20110310).

3. The costs of shipping the Goods are covered by Buyer, who pays them simultaneously with the payment of the price for the Goods.

4. The goods are packed in special boxes (double cartons) intended for shipping glass goods.

5. Shipment of the Goods takes place within 2 Working days from the date the Buyer receives the information about submitting the Order for execution.

6. The Seller is obliged to deliver to the Buyer the Goods in accordance with the Sales Agreement concerning it.

7. Goods delivered to the Buyer must be in intact condition.

8. If the Goods are delivered by a courier, the Buyer should check the Goods in their presence. If the Goods package is damaged, the Buyer should write a damage report and contact the Seller

9. The Buyer acknowledges that only an adult person is entitled to collect the goods from the courier. The courier delivering the goods is entitled to verify the age of majority of the person receiving the goods, in particular on the basis of his/her identity document. If the person receiving the goods turns out to be a minor or if it is not possible to verify this fact, the courier is entitled to refuse to deliver the goods.

10. If the courier is unable to deliver the parcel with the goods due to the impossibility of verifying the age of the recipient or his or her minor, the seller is entitled to withdraw from the Sales Agreement within 7 days of receipt of the goods. For this purpose, he sends the required declaration of withdrawal from the sales contract to the Buyer to the e-mail address provided by the Buyer.

11. The refund will be made using the same payment method that was used by the Buyer in the original transaction, unless the Buyer expressly agrees to another solution. The Buyer will not bear the costs of returning the payment made.

12. In the event of failure to collect the package with the goods, the Seller contacts the Buyer by e-mail to determine the cause of the situation. The Buyer has the option to re-send the order by making a payment towards the next shipment to the account indicated by the Seller in the amount indicated by the Seller. The goods are sent within 2 business days after the amount is credited to the Seller’s account.

13. If the Buyer does not respond to the email sent within 14 days, the Seller has the right to withdraw from the Sales Agreement. For this purpose, the Seller sends the Buyer the required statement of withdrawal from the sales agreement to the email address provided by the Buyer.

14. Refunds will be made using the same payment method that was used by the Buyer in the original transaction, unless the Buyer expressly agrees to a different solution. The refund will be reduced by the shipping cost.

§ 8.

Right of withdrawal from the Sales Agreement

1. The provisions of this § 8 apply only to the Buyer who is a Consumer or an Entrepreneur with consumer rights.

2. The Buyer has the right to withdraw from the Sales Agreement without giving any reason within 14 (fourteen) days from the date of taking possession of the Goods by him or a third party indicated by the Buyer who is not a carrier.

3. The right to withdraw from the Sales Agreement is exercised by the Buyer by submitting to the Seller a statement of withdrawal from the Sales Agreement (hereinafter: “Statement“). To meet the deadline for withdrawal from the Sales Agreement, it is sufficient to send the Statement before the deadline referred to in paragraph 2 above.

4. The statement may be submitted by the Buyer in any form, in particular on the form constituting Annex 2 to the Act on consumer rights. To improve the exercise of the right to withdraw from the Sales Agreement, the Seller recommends, however, to submit a Statement in the manner indicated in sections 5-8 below.

5. The Buyer may submit a Statement in the form of:

1) Electronic;

2) Paper.

6. In the case of selecting the Statement in electronic form, the Buyer should send an e-mail to the address indicated in § 1 section 4 point 1 of the Regulations containing the following elements:

1) name and surname of the Buyer;

2) e-mail address;

3) correspondence address;

4) express statement of withdrawal from the Sales Agreement;

5) indication of the Goods to which the withdrawal from the Sales Agreement relates;

6) Order number;

7) the date of placing the Order;

8) PKD codes of business activity conducted by the Buyer (if the Buyer is an Entrepreneur with Consumer rights).

7. If you choose the Statement in paper form, the Buyer should print and complete the form constituting Annex 1 to the Regulations and then send it together with the Goods to the address indicated in paragraph 10 below.

8. The Seller sends the Buyer a confirmation of receipt of the Statement immediately after its receipt, by e-mail.

9. In the event of exercising the right to withdraw from the Sales Agreement, the Buyer should return the Goods to the Seller within 14 (fourteen) days from the date of withdrawal from the Sales Agreement. To meet the deadline referred to in the preceding sentence, it is sufficient to send back the Goods before its expiry.

10.The standard Goods should be sent back to the following address:

Store Pan Trójniak

Wilków 69

24-313 Wilków

Poland

11. The Buyer bears the direct costs of returning the Goods.

12. The refund of payments made by the Buyer takes place after the Seller receives the returned Goods or proof of their return by the Buyer, whichever occurs first. The refund shall be made using the same method of payment as used by the Buyer in the original transaction unless the Buyer expressly agrees otherwise. The buyer does not bear the cost of returning the payment made.

13. The Buyer shall be liable for any decrease in the value of the Goods resulting from using them in a manner other than it was necessary to establish the nature, characteristics and functioning of the Goods.

14. The Buyer does not have the right to withdraw from the Sales Agreement if the goods are delivered in a sealed package, which cannot be returned after opening the package, i.e. after uncorking the bottle, for health or hygiene reasons, if the package was opened after delivery.

§ 9.

Complaints concerning Goods

1. Pursuant to art. 558 § 1 of the Civil Code, the Seller’s liability under the warranty towards Buyers who are Entrepreneurs is excluded. Further provisions of this § 9 apply only to:

1) a Buyer who is a Consumer or an Entrepreneur with Consumer rights;

2) Non-conformity of the Goods with the Sales Agreement.

2. The goods delivered to the Buyer by the Seller must comply with the Sales Agreement.

3. The Seller shall be liable for the Non-Conformity existing at the time of delivery of the Goods to the Buyer and revealed within 2 (two) years from that moment, unless the expiry date of the Goods for use is longer.

4. In the event of disclosure of Non-Conformities, the Buyer is entitled to the rights indicated in art. 43d et seq. of the Act on consumer rights. The Buyer’s rights indicated in the preceding sentence shall be exercised in accordance with the provisions of the Consumer Rights Act and the provisions of this § 9.

5. In the event of disclosure of Non-Conformities, the Buyer may submit a complaint containing a request:

1) repair of the Goods, or

2) exchange of Goods.

6. The complaint is submitted by e-mail to the address indicated in § 1 section 4 point 1 of the Regulations.

7. The complaint should include:

1) name and surname of the Buyer;

2) e-mail address;

3) Order number;

4) the date of delivery of the Goods;

5) a description of the Incompatibility revealed;

6) request for repair or replacement of the Goods.

8. If replacement is impossible or would require excessive costs on the part of the Seller, the Seller may refuse to bring the Goods into compliance with the Sales Agreement.

9. After considering the complaint, the Seller provides the Buyer with a response to the complaint, in which:

1) acknowledges the complaint and indicates the planned date of implementation of the Buyer’s request;

2) acknowledges the complaint and informs the Buyer about the Seller’s exercise of the right referred to in paragraph 8 above;

3) rejects the complaint because it is unfounded.

10. The Seller responds to the complaint by e-mail within 14 (fourteen) days from the date of its receipt.

11. The Buyer makes the Goods subject to exchange available to the Seller. The Seller collects the Goods from the Buyer at its own expense.

12. In the event of disclosure of Non-conformity, the Buyer may submit to the Seller a statement on price reduction or withdrawal from the Agreement when:

1) The Seller refused to bring the Goods into conformity with the Sales Agreement for the reasons indicated in paragraph 9 above;

2) The Non-conformity is so significant that it justifies withdrawal from the Sales Agreement without first requesting the Seller to bring the Goods into compliance with the Sales Agreement;

3) from the Seller’s statement or circumstances, the Seller will not bring the Goods into conformity with the Sales Agreement within a reasonable time or without undue inconvenience to the Buyer.

13. A statement on price reduction or withdrawal from the Sales Agreement may be submitted by e-mail to the address indicated in § 1 section 4 point 1 of the Regulations.

14. The statement on price reduction or withdrawal from the Sales Agreement should contain:

1) name and surname of the Buyer;

2) e-mail address;

3) Order number;

4) the date of delivery of the Goods;

5) a description of the Incompatibility revealed;

6) indication of the reason for making the declaration, chosen from among the reasons indicated in paragraph 15 above;

7) a statement on the reduction of the price of the Goods, together with an indication of the reduced price of the Goods, or a statement of withdrawal from the Sales Agreement.

15. The reduced price must remain in such proportion to the price resulting from the Sales Agreement in which the value of the Goods not in accordance with the Sales Agreement remains to the value of the Goods in accordance with the Sales Agreement. The Seller shall return to the Buyer the amounts due as a result of exercising the right to a price reduction immediately, no later than within 14 (fourteen) days from the date of receipt of the statement on price reduction.

16. The Buyer may not withdraw from the Sales Agreement if the Incompatibility is irrelevant.

17. In the event of withdrawal from the Sales Agreement, the Buyer shall immediately return the Goods to the Seller at his expense. The Goods should be sent back to the following address:

Store Pan Trójniak

Wilków 69

24-313 Wilków

Poland

18. The Seller shall return the price of the Goods to the Buyer immediately, no later than within 14 (fourteen) days from the date of receipt of the Goods or proof of their return, whichever occurs first. The refund of the price is made using the same method of payment as used by the Buyer in the original transaction, unless the Buyer expressly agrees to a different method of refund, which does not involve any costs for him.

§ 10.

Complaints regarding the Account Service

1. The provisions of this § 10 apply only to Users who are Consumers or Entrepreneurs with Consumer rights.

2. The Account Service provided to you by Vendor must comply with the Account Service Agreement for the entire duration of the Account Service.

3. The Seller is responsible for the Incompatibility revealed during the period of provision of the Account Service.

4. In the event of disclosure of Non-Conformities, the User may submit a complaint containing a request to bring the Account Service into compliance with the Agreement for the provision of the Account Service.

5. The complaint is submitted by e-mail to the address indicated in § 1 section 4 point 1 of the Regulations.

6. The complaint should include:

1) User’s name and surname;

2) e-mail address;

3) a description of the Incompatibility revealed;

4) request to bring the Account Service into compliance with the Agreement for the provision of the Account Service.

7. The Seller may refuse to bring the Account Service into compliance with the Agreement for the provision of the Account Service if it is impossible or would require the Seller to incur excessive costs.

8. After considering the complaint, the Seller provides the Customer with a response to the complaint, in which:

1) acknowledges the complaint and indicates the planned date of bringing the Account Service into compliance with the Agreement for the provision of the Account Service;

2) refuses to bring the Account Service into compliance with the Agreement for the provision of the Account Service for the reasons indicated in section 7 above;

3) rejects the complaint because it is unfounded.

9. The Seller responds to the complaint by e-mail within 14 (fourteen) days from the date of its receipt.

10. If the complaint is accepted, the Seller at its own expense brings the Account Service into compliance with the Agreement for the provision of the Account Service within a reasonable time from the receipt of the complaint and without undue inconvenience to the User, taking into account the nature of the Account Service and the purpose for which it is used. The planned date of bringing the Account Service into compliance with the Agreement for the provision of the Account Service is indicated by the Seller in response to the complaint.

11. In the event of disclosure of Nonconformities, the Customer may submit to the Seller a statement of withdrawal from the Agreement for the provision of the Account Service when:

1) bringing the Account Service into compliance with the Account Service Agreement is impossible or requires excessive costs;

2) The Seller has not brought the Account Service into compliance with the Account Service Agreement in accordance with section 10 above;

3) The non-compliance persists even though Vendor has attempted to bring the Account Service into compliance with the Account Service Agreement;

4) The non-compliance is so significant that it justifies withdrawal from the Agreement for the provision of the Account Service without first requesting the Seller to bring the Account Service into compliance with the Account Service Agreement;

5) it is clear from the Seller’s statement or circumstances that the Account Service will not bring the Account Service into compliance with the Account Service Agreement within a reasonable time or without undue inconvenience to the User.

12. A statement of withdrawal from the Agreement for the provision of the Account Service may be submitted via e-mail to the address indicated in § 1 section 4 point 1 of the Regulations.

13. The statement of withdrawal from the Agreement for the provision of the Account Service should include:

1) name and surname of the Client;

2) e-mail address;

3) the date of delivery of the Account Service;

4) a description of the Incompatibility revealed;

5) indication of the reason for making the declaration, chosen from among the reasons indicated in paragraph 11 above;

6) statement of withdrawal from the Agreement for the provision of the Account Service.

14. In the event of withdrawal by the User from the Agreement for the provision of the Account Service, the Seller deletes the Account immediately after receiving a statement of withdrawal from the Agreement for the provision of the Account Service.

§ 12.

Intellectual Property

1. All components of the Store, in particular:

1) the name of the Store;

2) the logo of the Store;

3) photos and descriptions of the Goods;

4) principles of operation of the Store’s website, all its graphic elements, interface, software, source code and databases

– are subject to legal protection under the provisions of the Act of 4 February 1994 on Copyright and Related Rights, the Act of 30 June 2000 – Industrial Property Law, the Act of 16 April 1993 on Combating Unfair Competition, and other generally applicable laws, including European Union laws.

2. Any use of the Seller’s intellectual property without its prior express permission is prohibited.

§ 13.

Processing of personal data

Information on the processing of personal data by the Seller can be found in the Privacy Policy available at: AKTYWNY LINK DO PODSTRONY

§ 14.

Out-of-court dispute resolution

1. The provisions of this § 14 apply only to Customers who are Consumers.

2. The Customer shall have the opportunity to use out-of-court procedures for handling complaints and pursuing claims.

3. Detailed information on the possibility for the Customer to use out-of-court ways of handling complaints and pursuing claims, as well as rules of access to these procedures are available at the offices and websites of:

1) district (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection;

2) Voivodeship Inspectorates of Commercial Inspection;

3) Office of Competition and Consumer Protection.

4. The Customer may also use the platform for online dispute resolution (ODR) available at: http://ec.europa.eu/consumers/odr/.

5. The Seller informs that, insofar as such an obligation does not arise from mandatory legal provisions, it does not make use of out-of-court complaint and redress procedures. Moreover, the Seller does not undertake to use the ODR platform referred to in paragraph 4 above.

§ 15.

Changes to the Account Service

1. The Seller may change the Account Service in the event of:

1) the need to adapt the Account Service to newly created devices or software used by Users to use the Account Service;

2) the Seller’s decision to improve the Account Service by adding new functionalities or modifying existing functionalities;

3) the legal obligation to make changes, including the obligation to adapt the Account Service to the current legal status.

2. Changing the Account Service may not involve any costs on the part of the User.

3. The Seller informs Users about the change of the Account Service by placing a message on the Account informing about the changes. Regardless of the change, information about the change may be sent to Users via e-mail.

4. If the change of the Account Service will significantly and negatively affect the User’s access to the Account Service, the Seller is obliged to inform the User about:

1) the nature and timing of the change, and

2) the User’s right to terminate the Agreement for the provision of the Account Service with immediate effect within 30 (thirty) days of making the change.

5. The information referred to in paragraph 4 above shall be sent by the Seller to Users via e-mail, no later than 7 (seven) days before the change.

6. Termination of the Agreement for the provision of the Account Service by the User pursuant to paragraph 4 point 2 above takes place by submitting to the Seller a statement on termination of the Agreement for the provision of the Account Service. The statement referred to in the preceding sentence may be sent by e-mail to the address indicated in § 1 section 4 point 1 of the Regulations. The Seller deletes the Account immediately after receiving the statement referred to in the preceding sentence.

§ 16.

Amendments to the Terms and Conditions

1. The Seller may change the Regulations in the case of:

1) changes in the Seller’s data;

2) changes in the subject of the Seller’s activity;

3) commencement of the provision of new services by the Seller, modification of services previously provided or discontinuation of their provision;

4) make a technical modification of the Store requiring adaptation of the provisions of the Regulations to them;

5) the legal obligation to make changes, including the obligation to adapt the Regulations to the current legal status.

2. Customers will be informed about the amendment of the Regulations by publishing its amended version on the Store’s website. At the same time, the amended version of the Regulations will be sent to Users by e-mail.

3. Sales Agreements concluded before the date of publication of the new Regulations on the Store’s website shall be governed by the provisions of the Regulations then in force.

4. The User who does not agree to the amendment of the Regulations may terminate the Agreement for the provision of the Account Service with immediate effect within 7 (seven) days from the date of receipt of the amended version of the Regulations by e-mail. Lack of termination shall be deemed consent to change the Regulations.

5. Termination of the Agreement for the provision of the Account Service takes place by submitting to the Seller by the User a statement of termination of this Agreement. The statement referred to in the preceding sentence may be sent by e-mail to the address indicated in § 1 section 4 point 1 of the Regulations.

6. Immediately after receiving the statement referred to in paragraph 5 above, the Seller deletes the Account.

§ 17.

Final provisions

1. The law applicable to the Regulations and the Agreements indicated therein is Polish law. However, the choice of Polish law made in the preceding sentence does not deprive the Consumer of protection resulting from the provisions of foreign law, which cannot be excluded by contract, and which would apply in the absence of the choice of Polish law made in the preceding sentence.

2. Part of the Regulations is Appendix No. 1 – Statement of withdrawal from the Sales Agreement.

3. The current version of the Regulations is effective from 18.09.2024